Frequently Asked Questions at our Repair Shop
My car broke down, can I have it towed to High Country Diesel?
Absolutely! There is nothing more frustrating than when our vehicles are not cooperating. Make the already bad day go a little easier – you can call the tow service, tell them to take it to High Country, give us a call, let us know your situation, and forget about it! Your towing service and HCD&A will handle the rest! There are multiple towing services offered in the foothills including Big Red, D&J Towing, and Bailey Towing are some examples. Allow us to get you back on the road as soon as possible. If it is during our closed hours, feel free to have the vehicle dropped at our shop and leave us a message. We will accommodate your needs at the soonest opportunity. All local tow companies will know how to handle your vehicle, so you will not be inconvenienced by having to follow them to the shop. If it is after hours, they will drop the vehicle in our lot and drop the keys in our after hours slot.
Do you offer free written estimates?
We do offer estimates, in order to get an accurate estimate, we suggest an appointment where we can efficiently evaluate and diagnose the vehicle. This way we can assure the most accurate estimates related to cost.
How do you handle unexpected expenses that arise during a job?
When unforeseen costs develop during repairs, we will contact you as the customer to make you aware of the situation and options.
Are there warranties for parts or services?
High Country Diesel and Automotive offers 1 year 15k mile warranty on parts and labor.
How must a diesel engine be maintained differently than a typical gas engine vehicle?
Staying prudent to the Factory Scheduled maintenance is the best insurance you can buy for your Diesel. Diesel engines require more frequent fuel filter changes then a gasoline engine. The sophisticated fuel systems used on the modern diesel requires clean fuel free of water to avoid costly repairs. We also highly recommend using fuel additives to ensure proper lubricity and winter protection in your fuel system.
What types of vehicles do you service?
High Country Diesel and Automotive services Ford, Chevrolet, and Dodge diesel trucks, and American and Asian-manufactured gas vehicles. We have a wide range of services available from regular maintenance, major and minor system repairs, tire service and more.
What certifications does High Country Diesel and Automotive mechanics have?
Our technicians are ASE Master certified, and we continue our Automotive Education through regular in person classes and online courses.
In Need of Vehicle Repairs or Maintenance?
Do you need regular maintenance or experiencing mechanical issues? Give us the details and we’ll get you scheduled!
Committed to our values of Integrity, Excellence, Service, and Respect
We are absolutely dedicated to quality work and customer care. Give us a call. It would be our honor to become your trusted local mechanic.